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Join Our Team: Volunteer Coordinator at Midsumma Festival

Are you passionate about the arts and LGBTQIA+ culture? Do you thrive in dynamic, fast-paced environments? Midsumma Festival, Australia's premier LGBTQIA+ arts and cultural organization, seeks a dedicated and enthusiastic Volunteer Coordinator to lead our vibrant volunteer program for the upcoming festival season.

About Midsumma Festival

Midsumma Festival is Australia’s premier LGBTQIA+ arts and cultural organisation. We create inclusive, safe, and engaging spaces celebrating diverse experiences. We foster connections and amplify voices across various communities, including First Nations, disabled, culturally and linguistically diverse groups, and more. Our annual festival features over 200 events, drawing audiences of 300,000 across Naarm/Melbourne, Victoria and Australia.

Position Summary

As the Volunteer Coordinator, you'll oversee the Midsumma Festival Volunteers Program, ensuring smooth recruitment, training, and management of volunteers. You'll be integral to the festival's success, working closely with various teams to facilitate large-scale events and maintain high volunteer engagement and satisfaction standards.

Key Responsibilities

• Volunteer Management: Lead recruitment, selection, training, scheduling, and management of volunteers.
• Engagement Strategies: Develop and maintain a volunteer database, ensuring updated contact details, accessibility needs, and preferences.
• Training and Orientation: Prepare and deliver training, briefings, and orientation sessions for volunteers.
• Event Coordination: Create and manage volunteer rosters, coordinate on-site supervision, and ensure volunteer participation, safety, and satisfaction.
• Administrative Systems: Develop and maintain effective administrative systems and processes.
• Stakeholder Relationships: Build and maintain positive relationships with volunteers, artists, venues, partners, and other stakeholders.
• Accessibility: Work closely with the team to ensure best practices in disability access and engagement.
• Data Collection: Assist in general data collection and statistical reporting for the festival.

Key Competencies

• Excellent communication and organizational skills.
• Proven people management skills.
• Experience in festival/event environments.
• Ability to create inclusive workspaces.
• Strong administrative skills and attention to detail.
• Experience with rostering systems (knowledge of Deputy is a plus).
• Proficiency in MS Office and database management.
• Ability to work autonomously and as part of a team.
• Flexibility to work long and non-standard hours during the festival period.
• A valid driver’s license is an advantage.

Employment Details

• Fixed-term contract (seasonal event role).
• Pro-rata annual leave and sick/personal leave.
• Working hours may include evenings and weekends during the festival delivery period.
• Salary reflects additional working hours; no overtime or penalties payable.

For more details, download the full Volunteer Coordinator PD

Why Join Us?

Midsumma Festival champions diverse LGBTQIA+ cultures, providing a platform for shared experiences and creative expression. By joining our team, you will be crucial in bringing innovative and inclusive arts programming to life and impacting our communities.

Apply Now!

Email your resume and cover letter to [email protected] by 5 pm, Monday, 29 July 2024.

Midsumma Festival Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in making a difference and celebrating the vibrant LGBTQIA+ arts and culture community at Midsumma Festival!

Join Our Team: Ticketing & Presenter Services Manager at Midsumma Festival

Are you passionate about queer arts and culture? Do you thrive in dynamic environments where your organisational skills and enthusiasm can shine? Midsumma Festival seeks a dedicated and experienced ‘Ticketing & Presenter Services Manager’ to join our vibrant team and help us deliver one of Australia’s most celebrated LGBTQIA+ arts festivals.

About Midsumma Festival

Midsumma Festival is Australia’s premier LGBTQIA+ arts and cultural organisation. We create inclusive, safe, and engaging spaces celebrating diverse experiences. We foster connections and amplify voices across various communities, including First Nations, disabled, culturally and linguistically diverse groups, and more. Our annual festival features over 200 events, drawing audiences of 300,000 across Naarm/Melbourne, Victoria and Australia.

Position Summary

As the Ticketing & Presenter Services Manager, you will be the linchpin in our ticketing operations and presenter support services. Your role includes managing ticket sales, collecting event data, and supporting producers. This full-time, fixed-term contract position is a unique opportunity to contribute to the success of Midsumma Festival 2025.

Key Responsibilities

• Oversee all aspects of ticketing, including sales, remittances, and event reconciliations for approximately 80 ticketed events.
• Build and manage the ticket sales web interface (Red61), ensuring seamless sales processes.
• Coordinate complimentary tickets, a modest box office for program launch and Midsumma Carnival, and support open-access presenters.
• Collect and collate statistical information from all festival events for reporting purposes.
• Liaise with event producers, venues, and other stakeholders to ensure effective ticketing and event delivery.
• Provide regular sales reports and updates to senior managers.
• Coordinate workshops and support initiatives for presenters.
• Assist with proofing marketing materials and coordinating event attendance data collection.

Qualifications and Skills

• Previous experience in ticketing for multi-genre festivals and proficiency with ticketing platforms.
• Excellent communication skills, both written and verbal.
• Strong organisational skills with a keen eye for detail.
• Proficiency in MS Office and cloud-based databases.
• A warm, engaging personality who can build and maintain networks.
• Respect and empathy for diverse communities, particularly within the LGBTQIA+ arts sector.
• A collaborative and flexible working style aligned with our organisational values.

Employment Details

• Salary: Competitive, with additional benefits, including superannuation and pro-rata leave.
• Contract: Full-time fixed term (approx. August/September 2024 – mid-February 2025).
• Location: Midsumma Festival Office, Southbank, VIC and off-site during the festival period.
• Flexibility is required for evening and weekend work during the festival period.

For more details, download the full Ticketing & Presenter Services Manager PD

Why Join Us?

Midsumma Festival champions diverse LGBTQIA+ cultures, providing a platform for shared experiences and creative expression. By joining our team, you will be crucial in bringing innovative and inclusive arts programming to life and impacting our communities.

Apply Now!

Please submit your resume and a cover letter detailing your relevant experience, addressing the position’s key criteria, and explaining why you’re excited about this role to: [email protected]

Please also use this address if you have questions or request additional information before submitting your application.

Application Deadline: Submit your application by 5 pm, Monday 22 July 2024.
Applications will be reviewed as they arrive, and if a suitable candidate has been identified, this position will be removed before the closing date.

Midsumma Festival Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in making a difference and celebrating the vibrant LGBTQIA+ arts and culture community at Midsumma Festival!